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What you need to know about your jangkar128 account

When you open an account with us, these terms shape how we work together. We keep everything transparent—from how deposits via DANA, OVO, GoPay and QRIS flow into…

Account security and verificationPayment and withdrawal rulesData and privacy handling

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How we run jangkar128 for you

jangkar128 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms govern how you use the lobby, deposit funds, place wagers, and withdraw winnings on jangkar128. We operate within the framework that applies where local law permits. Your account is yours alone—no one else can access it, and you're responsible for keeping your login secure.

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When you sign up, you confirm you meet the eligibility requirements in your region. Deposits and withdrawals are processed according to the method you choose. All transactions are logged and verified before they complete. If you have questions about how a specific rule applies to you,
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our support team in Jakarta and across Indonesia can walk you through it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Get help understanding the rules

YOUR DATA PROTECTION

How we protect your account and information

Account security

Your login credentials are encrypted. We verify every deposit and withdrawal request before processing it. If we detect unusual activity, we lock your account and contact you to confirm it's really you.

Data retention

We keep your account details, transaction history, and payment information for as long as your account is active, plus two years after closure. This protects you in case of disputes or regulatory requests.

Cookies and tracking

We use cookies to remember your login, language preference and which games you viewed last. You can clear them in your browser settings anytime without affecting your account.

Payment data security

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store your full card or wallet credentials—only a reference number tied to your jangkar128 account.

Request your data

You have the right to ask what data we hold about you. Contact support with your account ID and we'll send you a copy within 7 business days, free of charge.

Report a breach

If you believe your account has been compromised, change your password immediately and alert our support team. We'll review your transaction history and reverse any unauthorised activity.

Questions about your account terms

You can close your account anytime by contacting support. We'll process any remaining balance as a withdrawal and delete your personal data according to our retention schedule. Closed accounts cannot be reopened under the same email address for 30 days.

Account holder names cannot be changed once verified. Payment methods can be updated in your wallet settings. When you add a new DANA, OVO, GoPay or QRIS account, we'll verify it with a small test deposit before you can withdraw to it.

Minimum deposit is Rp 50,000 via any supported method. Maximum daily deposit is Rp 50,000,000. Withdrawals minimum is Rp 100,000. Daily withdrawal limit is Rp 100,000,000. Limits reset each day at midnight Indonesia time.

Most DANA and OVO withdrawals clear within 1 to 3 minutes after you request them. GoPay and QRIS transfers typically complete within 5 to 10 minutes. Delays can occur on weekends or public holidays due to bank processing.

Deposits usually appear within seconds. If yours doesn't, check that the amount and payment method match your request. Contact support with your transaction reference number and we'll track it with your bank or payment provider within 2 hours.

Our support team handles disputes during business hours, 09:00 to 23:00 Indonesia time, 7 days a week. Email us with details of your concern and your account ID. We aim to respond within 4 hours and resolve most disputes within 24 hours.

We do not sell your data. We share payment information with DANA, OVO, GoPay and QRIS only to process your transactions. We may share data with regulators where local law requires. You can request a full privacy notice from support.

What you need to know about your jangkar128 account

Get help understanding the rules

How we protect your account and information

Account security

Data retention

Cookies and tracking

Payment data security

Request your data

Report a breach

Questions about your account terms

01 What happens if I want to close my account?

02 Can I change the name or payment method linked to my account?

03 What are the limits on deposits and withdrawals?

04 How long does a withdrawal take to reach my DANA or OVO wallet?

05 What do I do if a deposit doesn't show up in my jangkar128 wallet?

06 Who can I contact if I have a dispute about a term?

07 Does jangkar128 share my information with third parties?

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